FAQ about Tithe.ly

1 - How can I give to ZChurch?
You can give a one time donation online by using Tithe.ly with the Give Now button. ZChurch is found under Commonwealth of Christ / ZChurch in the search bar. It only takes a couple minutes to set up an account if you choose to do so and then you'll be able to see your giving history and manage your account. You can also download the Tithe.ly giving app where you will be able to find ZChurch and give.

2 - Does it cost me anything?
Nope! It costs you nothing to give to ZChurch using Tithe.ly.

3 - Is my Credit / Debit card information secure?
Yes! Tithe.ly takes data and payment information security very seriously. All sensitive financial information is stored with bank level security. All information transmitted to their banking partner and on their site is done via an encrypted HTTPS (SSL) connection; and stored by their banking partner to PCI DSS Level 1 compliant standards.

4 - How will my data be used?
Your personal data will never be sold, traded, or given out to third parties.

5 - How will I know when my credit, debit, or ACH is charged?
Anytime you're charged you will receive an email confirmation.

6 - How long does it take for ZChurch to receive my gift?
It usually takes about 2-3 days between the time you give and when it appears in ZChurch's bank account.

7 - What if I accidentally type the wrong amount?
I
f you make a mistake giving, make sure to contact ZChurch and we can refund the wrong amount, and then you can make another donation for the correct amount. Refunds may take up to 7 business days to appear back in your account.

8 - How do I edit my information?
You can download the Tithe.ly giving app where you will be able to manage and update all of your account information.

9 - How do I change/cancel my recurring gift? 
In order to change your auto recurring gift fund/designation, you will need to delete your existing recurring gift and then setup a new recurring gift. 

10 - How do I change/update my payment method?
If you already have an account with Tithe.ly and would like to change your payment information, you can do so from the Tithe.ly app or by logging into your account online and clicking on "Payment Methods" in the menu bar. You will need to delete your old form of payment and add a new one.